Order review
Review orders using address completeness, inventory, payment, value, product attributes, and channel requirements.
Order operations, visible from intake to delivery
Bring marketplace and storefront orders into one workspace, then coordinate review, inventory allocation, fulfillment, shipping, exceptions, returns, and order-level margin without losing context.
To review286
Ready1,024
Exceptions18
AmazonApprovedUS-WEST
ShopifyAllocated3PL-02
TikTok ShopExceptionAddress
Manage the complete order lifecycle
From channel checkout to revenue recognition, order, inventory, shipping, and payment status remain connected.
01Order captureAutomatically import channel orders
02Review & validationValidate address, inventory, and risk
03Inventory commitmentReserve true available inventory
04Routing & allocationAllocate by cost and service level
05Pick, pack & shipPicking, packing, and labels
06Shipment trackingSync tracking and delivery status
07After-sales serviceRefunds, returns, exchanges, and reshipments
08Order accountingConsolidate revenue, fees, and margin
Manage every channel order in one workspace
Capture orders from different platforms, regions, and stores, then normalize them into a consistent data model and status flow. Operations teams can search, review, edit, and process in bulk without switching portals.
Multichannel order aggregationStandardized order statusSaved filters and viewsBulk actions
Order workspaceAll channels · Live sync
1,286 awaiting actionChannel / OrderStatusInventoryFulfillment
A #BSP-82941ReviewedReservedUS-WEST
S #BSP-82940PendingPartially out of stockAwaiting routing
T #BSP-82939Ready to fulfillReserved3PL-02
W #BSP-82938Address exceptionNot reservedOn hold
Turn incoming orders into executable workflows
Capabilities are organized around real daily order operations, supporting both manual control and rule-based automation.
Editing and notes
Update shipping details, items, quantities, and delivery methods within permission controls while retaining a full change history.
Split and merge orders
Split orders by warehouse, inventory, product attributes, or recipient information, and merge eligible orders when appropriate.
Hold and cancel
Lock, hold, intercept, or cancel orders affected by risk, stockouts, or customer changes.
Tags and priority
Apply tags and processing priority automatically based on channel, customer, item, service level, or exception type.
Order collaboration
Assign owners, create tasks, and record internal notes so cross-team handling remains traceable.
Documents and printing
Generate pick lists, packing slips, invoices, commercial documents, and custom print templates in bulk.
Customer notifications
Trigger the right message at confirmation, shipment, delay, delivery, and refund milestones.
Route orders using true available-to-promise inventory
See on-hand, reserved, in-transit, and available inventory across local warehouses, overseas warehouses, FBA, and 3PLs. Route orders using inventory, distance, cost, service level, warehouse capability, and channel constraints.
Inventory reservation and releaseWarehouse priorityPartial fulfillmentStockout fallback rulesPreorders and delayed fulfillmentSafety stock protection
Order #BSP-829413 items · California
Keep fulfillment status continuous from routing to delivery
Connect warehouse and carrier services to manage dispatch tasks, picking, packing, labels, shipment updates, and tracking in one flow.
Warehouse tasks
Create warehouse-specific picking, packing, and dispatch tasks with wave, batch, and priority support.
- Pick lists and packing slips
- Barcode scanning validation
- Package-to-item linkage
Shipping and labels
Select shipping services by country, weight, dimensions, delivery time, and cost, then request and print labels in bulk.
- Carrier rules and rate comparison
- Multi-package shipping
- Tracking number sync
Tracking and service levels
Continuously receive pickup, transit, out-for-delivery, delivered, and exception events to identify delayed orders and problem shipments.
- Fulfillment SLA monitoring
- Shipping exception queues
- Delivery status sync
Address validation failed12 orders awaiting correction
PendingInsufficient inventory8 orders require rerouting or splitting
Decision requiredShipment stalled5 packages exceeded the SLA threshold
In progressReturn receivedAwaiting inspection and refund approval
ProcessingKeep exceptions and after-sales in the same order record
Route stock, address, payment, warehouse, and shipping issues into typed exception queues. Refunds, returns, exchanges, and reshipments remain linked to the original order, package, inventory, and payment records.
✓
Exception queues
Centralize stockouts, address issues, payment failures, duplicate orders, and fulfillment failures.
✓
Returns, exchanges, and reshipments
Create return authorizations and record return warehouse, inspection results, exchange, or reshipment status.
✓
Refund and inventory linkage
Handle full, partial, and return-based refunds, then restock or write off inventory based on the outcome.
Put order rules into the system
Build automation with conditions, actions, and exceptions to reduce repetitive decisions while preserving manual review controls.
WhenOrder comes from TikTok Shop USand value exceeds $200
→
CheckAddress and inventory availabilityExclude preorders and high-risk items
→
DoAssign US-WEST warehouseAdd “Priority fulfillment” tag
Turn order status into operating insight
Consolidate sales revenue, refunds, marketplace fees, purchasing cost, warehousing, and shipping expenses by order and SKU, then analyze processing efficiency, fulfillment quality, and margin.
Order processing timeOn-time shipment rateCancellation and refund rateShipping costOrder marginChannel and warehouse comparison
Orders awaiting action1,286−8.4%
On-time shipment rate98.7%+1.2%
Order margin rate25.8%+2.4%
Validate the system with your real order workflow
Share your channels, warehouses, daily order volume, and current process. We will prepare a demo around your actual order lifecycle.